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August 14 2013
In recently released court documents, Google argues that its customers can’t expect them to “not” read and scan their emails.
Comparing Google’s role in serving up email to that of an office assistant, the search giant argues that customers “cannot be surprised their emails are processed by the recipient’s [email provider] in the course of delivery.” The court documents emerged from a class-action lawsuit against Google wherein the plaintiffs argued the company’s policies of email snooping violate California’s privacy law.
To serve ads to its users, Gmail scans incoming emails for information to build targeted promotions. Privacy advocate Consumer Watchdog found the heavily redacted court documents and is drawing more attention to Google’s now-common practices in the way it handles users’ data.
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